Monday, September 19, 2011

Horrible Bosses: Telling Employee to Forget About Her Daughter "Because She's Dead" Not Evidence of a Hostile Work Environment

THE NEW JERSEY BOSS WHO TOLD GRIEVING MOTHER TO FORGET DECEASED DAUGHTER


"Evil" Bosses - Not Uncommon

The Superior Court of New Jersey (one step above a Common Pleas court and one step below New Jersey's Supreme Court), issued a recent employment-law decision that has made national news.

For employment lawyers, the decision is not at all surprising.  Yet, for many Americans, it is shocking.  Even so, the ruling in Ingraham v. Ortho McNeil Pharmaceutical is in accord with the law of most states in the country.

In Ingraham, the plaintiff worked for McNeil as an administrative assistant.  In May 2005, her 19 year-old daughter died of cancer.  In mourning the loss of her daughter, she set up a small memorial in her work area, consisting of pictures of her daughter and a pair of her ballet slippers. 

About 1.5 years later, HR approached plaintiff and advised that certain of her co-workers felt uncomfortable with the amount of time she spent speaking of her daughter, and with the memorial.  Her boss soon thereafter told her to take the memorial down. Plaintiff became upset. He then said that she "could no longer speak of her daughter because she was dead."  Plaintiff asked her boss if he expected her to act as if her daughter did not exist, to which the boss replied, "Yes."  He invited her to come to see him behind closed doors if, during the work day, she had an urge to speak about her daughter.

Plaintiff was very upset, crying and shaking, and left work that day.  She saw her doctor, and not long after had a heart procedure. She took short-term disability, but never returned to work again.

Plaintiff filed a lawsuit, asserting she was the victim of intentional infliction of emotional distress ("IIED").  It is notable, and as discussed below correct, that she did not file a hostile work environment claim.

Her IIED claim was dismissed because, as the court said, civility is not required at work, and it is extremely rare for an employer's mistreatment to rise to the level of IIED.  The court does a real nice job of laying out why such cases are rare.  As an employee-side employment lawyer, I may not like the court's rationale (oh, how much money could I make if I could win cases by proving that employees were terminated unfairly, or were subjected to terrible, uncivil treatment at work!); however, it is in accord with the laws of nearly every state in America.

Why, you may wonder, didn't she file a claim that she was forced to quit work due to a hostile work environment?  Her boss was callous and cruel, and it is understandable that what he said upset her greatly, after all.


Cruel, harsh and disrespectful treatment of employees 
not alone enough to create an illegal HWE

DID THE BOSS CREATE AN ILLEGAL HOSTILE WORK ENVIRONMENT?

Well, the average human being would say they believe the boss's behavior created a hostile work environment.  Without question, coming to work after that discussion would, at least for a time, make the average person quite uncomfortable in the work place.

So, if we consider the ordinary, Webster's Dictionary definition of the words "hostile" "work" and "environment," then this situation would likely qualify.

However, the term "Hostile Work Environment" is a LEGAL term, with a LEGAL definition.  It is the misunderstanding of this principle that has led to many employment lawyers spending hundreds of hours on the phone over the years fielding calls from folks wanting to sue because of their "hostile work environment." 

The key to understanding why Mrs. Ingraham did not sue for being subjected to a hostile work environment is in understanding the LEGAL definition of a Hostile Work Environment.

An illegal Hostile Work Environment is a work environment wherein a person is made to feel uncomfortable (and worse) BECAUSE of sexual harassment, or because of his/her age, sex, race, religion, national origin, disability - or because the employee had taken protected action such as complaining about unlawful discriminatory or harassing  treatment, seeking Family and Medical Leave, overtime, workers' compensation leave or making a complaint protected under whistleblower statutes.

ILLEGAL HOSTILE WORK ENVIRONMENTS ONLY EXIST IF YOU ARE PROTECTED UNDER TITLE VII OR IF YOU ARE A VICTIM OF UNLAWFUL RETALIATION

No, that's a mouthful. Let's break it down like this.

ILLEGAL HOSTILE WORK ENVIRONMENT DUE TO MEMBERSHIP IN A PROTECTED CLASS UNDER TITLE VII

It is legal to treat employees terribly, UNLESS the motivation to do so is grounded in rejection of sexual advances, or dislike of the employee's:

*  Age
*  Sex
*  Race
*  National Origin
*  Disability
*  Religious Beliefs
*  National Origin

Consider: What is an ILLEGAL Hostile Work Environment? Workplace Bullying Alone is Not Illegal in Pennsylvania

AT-WILL EMPLOYEES ARE NOT ENTITLED TO ANY PROTECTION EVEN IF THEY ARE FIRED FOR RIDICULOUS, UNFAIR REASONS

Consider: Employed "At Will":  What Does That Mean? Pennsylvania Contingent Fee Lawyers Explain the Most Important Employment Law Principle

BAD, HORRIBLE TREATMENT ALONE DOES NOT CONSTITUTE AN ILLEGAL HOSTILE WORK ENVIRONMENT 

Next, let's discuss some common scenarios commonly experienced by "at will" employees.

We will start with an aggrieved employee Sue.  Bear in mind, NONE of these scenarios constitute an illegal hostile work environment in Pennsylvania (or in most states).  Rather, these are all examples of legal hostile work environments (because Sue is employed "at-will, and the harassment is not based upon her age, sex, race, etc.):

*  Sue is disliked/abused because she refuses to play office politics;

*  Sue is being bullied at work for no reason other than the fact that her boss/co-workers are jerks;

*  Sue is disliked/abused because she went to the wrong college, or lives in the wrong neighborhood;

*  Sue is disliked/abused because she doesn't go drinking with the girls after work;

*  Sue is disliked/abused because she is in a job that her boss would prefer be filled with her boss's friend/daughter/former classmate;

*  Sue is disliked/abused because she complained that a boss/co-worker was lazy/mean/late/incompetent;

*  Sue is disliked because she accused her boss or co-worker of theft/improprieties/ethics violations (in extraordinarily rare cases such whistleblowing is protected action);

*  Sue is disliked because she refused to quietly accept a bad performance evaluation;

*  Sue is disliked because she is dating her co-worker/boss's ex-boyfriend.

Obviously, this list is not exhaustive but, hopefully, you get the picture.  Once again, it is legal to treat an employee badly at work, very badly, unless the motivation is the employee's membership in a protected class.

THE FACT THAT YOU ARE A MEMBER OF A PROTECTED CLASS DOES NOT MEAN YOU AUTOMATICALLY HAVE A DISCRIMINATION CLAIM

But, you say, she was both over 40 and a woman, so she must have a discrimination claim, right?  NO!

The mere fact that you are a minority, over 40, a woman, disabled, etc., is not enough to prove that you are being treated badly because you fit such profile. No, you need some additional proof - which is often the absence of any other plausible rationale as to why you are being treated badly. Consider this phone conversation I had a few days ago:

Caller:   I want to talk to you about my wrongful termination.

Lawyer:      Give me a quick overview.

Caller:   I think I was fired because I am African-American.

Lawyer:       How long had you worked there?

Caller:   7 years.

Lawyer:       Did you recently get a new boss?

Caller:    No, same boss for the last 7 years.

Me:       Why do you believe then, that they started disliking you because you're African-American?  I mean, what changed?

Caller:     Well, I was the only African-American that worked there.

Lawyer:          Was that true the entire 7 years you worked there?

 Caller:     Yes.

Lawyer:           So, I 'm a little confused,  they knew you were African-American when they hired you, and you worked there for 7 years....Why don't you tell me why they said they were firing you.

Caller:       Well, they said I was being fired because I told a co-worker I would rip off his f***in head and shove it up his a**.

Lawyer:           Did you say that?

Caller:        Yes.

Lawyer:            Well, that sounds like a legitimate reason to fire someone, don't you think?

Caller:        Yeah, I guess....

Now, we don't know what was in the mind of the person who fired this gentlemen. However, we can say, the employer seemed to have a real good reason for firing him, and that sounds a death knell for a discrimination case.

HERE ARE SOME OTHER LINKS YOU MAY FIND WORTHWHILE:

#MeToo - The Rules and Deadlines for Sexual Harassment Claims in Pennsylvania - A List of Most Famous Sexual Predators

Why is it Important to File an EEOC Charge? How to File Discrimination Claims in Pennsylvania? Time Limits to File Discrimination, Hostile Work Environment and Retaliation Charges in Pennsylvania

Employee Complaints and Retaliation - What is Legal and What is Illegal

What Are the Differences Between the Anti-Discrimination in Employment Laws Title VII and the Pennsylvania Human Relations Act?

How Do Federal, State and Local Anti-Discrimination Laws Work Together to Protect Pennsylvania Workers?

Does My Pennsylvania City, County, Township or Borough Have Any Discrimination Laws Protecting Employees?

FILING A CHARGE OF DISCRIMINATION IN PENNSYLVANIA - A FEW TIPS FROM CONTINGENT FEE LAWYERS

The Philadelphia Fair Practices Ordinance Makes it Illegal to Engage in Workplace Discrimination Because of Sexual Identity, Sexual Preference, Status as Domestic Abuse Victim, Marital or Familial Status, Ethnicity or Ancestry

Employed "At Will":  What Does That Mean? Pennsylvania Contingent Fee Lawyers Explain the Most Important Employment Law Principle

United States Employment and Discrimination Laws - An Overview by Pennsylvania Employment Lawyer

Do I Have a Case for Constructive Discharge? Nearly 50% of People Who Are Unemployed Quit Their Job - Pennsylvania Contingent Fee Employment Lawyers

Is Your Boss a Bad Person - or Just a Bad Boss? Is Bullying at Work Illegal? Pennsylvania Contingent Fee Employment Lawyers Explain

Should I Hire a Lawyer for My Unemployment Appeal Hearing in Pennsylvania?

Pennsylvania Unemployment Lawyer - Willful Misconduct Referee Hearings

I Want to Quit My Job and Get Unemployment Benefits in Pennsylvania

How Do I Complete an Application for Unemployment Compensation Benefits in Pennsylvania - Did I Resign or Was I Fired?  What is a Reduction in Force Versus a Layoff?

 What is a Necessitous and Compelling Reason for Quitting my Job Under Pennsylvania Unemployment Law? Philadelphia Unemployment Lawyers Explain

The Burden of Proof in a Pennsylvania Unemployment Appeal Referee Hearing

I was Fired - What Should I Say on My Internet On Line Application for Pennsylvania Unemployment Benefits?

Pennsylvania's Unemployment Compensation Board of Review - Philadelphia Lawyers Who File Appeals With Unemployment Board of Review

Voluntary Retirement and Unemployment Compensation in Pennsylvania - Am I Entitled to Benefits if I Retire From My Job?

Should I Resign or Let Them Fire Me? What Happens If I Quit My Job?  What Rights Do I Lose If I Resign or Quit From My Job?

What is My Base Year Under Pennsylvania's Unemployment Law?

HOW DO I COMPLETE AN APPLICATION FOR PENNSYLVANIA UNEMPLOYMENT BENEFITS - SOME KEY TIPS

Forced to Resign:  What Are My Rights if I am Forced to Quit From My Job in Pennsylvania?


WHAT CONSTITUTES ILLEGAL RETALIATION AT WORK?

Retaliation claims are the favored claims for employee-side employment lawyers like me.  After all, it is a lot easier to convince a jury that the boss fired you because you made a complaint about him/her (most superiors become angry when subordinates go "over the heads" and register a complaint), than it is to prove the boss fired you because he/she is a racist, sexist, ageist, etc. (most people tend to keep such beliefs quiet).  However, there are a limited number of scenarios in which protection against retaliation in the work place arise.  Most commonly, they are as follows:

*  You make a reasonable, well-grounded complaint that you are being treated differently and disfavorably because of your age, sex, race, national origin, religious beliefs, disability;

*  You make a reasonable, well-grounded complaint that you are the victim of sexual harassment;

*  You assert your rights to leave from work under FMLA;

*  You seek overtime to which you believe you are entitled;

*  You file a workers' compensation claim.

*  You make a complaint covered under a whistleblower statute such as Sarbanes Oxley (relatively rare claim).

That's about it.  Complaints of general mistreatment in the workplace, no matter how unfair or egregious, do not give rise to protection from retaliation under Title VII, or any other state or federal laws.

The moral of the story?  Picture the playground we all grew up on.  Imagine the workplace is just like that playground.

If the kids called you names because you were skinny or fat, big or small, poor or rich, handsome or ugly, quiet or loud, smart or dumb, because you laughed too much or not enough, because you wore clothes in style or out of style, because you were in a certain clique or not in a clique, etc. those things hurt real bad.  However, such corresponding conduct in the workplace is legal - just people being people. Yes, you are being discriminated against (i.e. treated differently from others) for reasons that may have well been beyond your control.  And that most certainly may be unfair, cruel and morally/ethically wrong.  However, Title VII does not make such discrimination illegal. 

However if, on the other hand, playground kids (i.e. boss/co-workers), "call you names" because you won't have sex, or because of the color of your skin, your sex, your age, your religion, etc., that would constitute an unlawful hostile work environment. 

But, you say, grownups know not to say these things, they know how to hide such prejudices.  Exactly.  Which is why most employee-side employment lawyers take on very few "pure" hostile work environment claims.  With the exception of sexual harassment claims, they are in general very difficult to prove in most situations.  However, where an employee who has complained about a belief that such prejudice exists in the workplace is soon after terminated, a sound retaliation case often exists. 

Mrs. Ingraham may have been subjected to very poor, callous, insensitive treatment at work.  However, being the parent of a deceased child is not a protected classification under Title VII.  Hence, however distasteful the decision of the Ingraham court may be, under well-established employment law principles, it was undoubtedly correct.  While it is reasonable to believe she may have been entitled to unemployment compensation, a claim for wrongful termination simply did not arise out of these circumstances.
Believe You May Have Ben Subject to Illegal Treatment at Work?
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