Friday, May 22, 2015

What Should I Do if the Pennsylvania Service Center Wants to Interview Me?

Unemployment Claims in Pennsylvania - Interview With the Department of Labor Service Center - Do I Have to Speak With Service Center if They Call Me About My Unemployment Claim?

You do NOT have to speak to the Service Center if they call to interview you about your claim.

Should I Give an Interview with the Pennsylvania Unemployment Service Center?  

I am NOT a proponent of having claimants give interviews with the Pennsylvania Service Center. My experience is that, when they call, they are often looking to deny the claim.  They want the claimant to say something that will help them do that.

Even if that is not the case, I find that claimants often say the wrong thing during the interview ("Yes,
I was late all of the time, but everyone else was too."

Recently, I saw a situation where the Service Center denied a claim even though the employer said absolutely nothing to fight the claim (having agreed not to fight it). My client then had to go to a Hearing, and explain to the Referee why she was misquoted in the interview she had provided to the Service Center.

In my view, the best thing to do in many cases is to avoid giving an interview to the Service Center.

These Guys are Good....
They are experts on unemployment law, and claimants are not.  So, if they are looking to get a claimant to say something that will help them deny the claim, they are usually successful.

Finally, be very wary of Valerie from the Service Center.  Based upon a number of accounts I have received, she is looking for ways to get claimants to say things during interviews that she can use to deny their claims.

Representing Pennsylvania Workers Since 1991
Philadelphia Are Employment Attorney Representing Employees

John A. Gallagher is an employment lawyer who represents employees in Pennsylvania. 

John typically represents employees who need an employment lawyer in Philadelphia County, Chester County, Delaware County, Bucks County, Berks County, Lancaster County and Montgomery County.

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